FAQ on Certified Pre Owned Cars

    FAQ

    Arabian Automobiles Company (AAC) is the authorized dealers for Nissan, Infiniti and Renault in Dubai and Northern Emirates was established in 1998. Subsequently in 2010 it received certification from Nissan Motors Limited, Japan to offer Certified Pre-owned cars in the UAE.

  • WHAT IS A CERTIFIED PRE-OWNED VEHICLE?
  • WHAT VEHICLES ARE INCLUDED IN THE CERTIFIED PRE-OWNED VEHICLES PROGRAM?
  • WHAT SORT OF INSPECTION DOES A CERTIFIED PRE-OWNED VEHICLE UNDERGO?
  • HOW CAN I TELL IF MY DEALER IS A CERTIFIED PRE-OWNED VEHICLES DEALER?
  • ONCE I GET TO THE DEALERSHIP, HOW CAN I TELL IF A VEHICLE HAS BEEN CERTIFIED?
  • WHAT ARE THE BENEFITS OF A CERTIFIED PRE-OWNED VEHICLE?
  • IS IT BETTER TO SELL MY CAR PRIVATELY OR SELL MY CAR TO AWR CARS OR DO A TRADE-IN?
  • HOW DO I DETERMINE WHAT CONDITION MY CAR IS IN?
  • WHAT IS THE PAYMENT METHOD? DO YOU ACCEPT PAYMENT BY CREDIT CARD OR CHECK?
  • HOW DO I HAVE YOUR BANK ACCOUNT DETAILS?
  • HOW MANY SERVICE VISITS ARE MANDATORY FOR AN OWNER UNDER THE 1-YEAR/30,000-KMS CERTIFIED PRE-OWNED SCHEDULED MAINTENANCE PLAN?
  • WHAT KIND OF WARRANTIES DO CERTIFIED PRE-OWNED VEHICLES COME WITH?
  • WHAT DOES 24-HOUR ROADSIDE ASSISTANCE ENTAIL?
  • DO YOU EXPORT VEHICLES?
  • WHAT IS 6 PACK PROGRAMS?
  • HOW DO I LOCATE MY NEAREST AWR PRE-OWNED VEHICLE DEALER FOR SERVICE?
  • WHAT DO THE ABBREVIATIONS AND SYMBOLS ON THE WEBSITE MEAN?
  • WHAT IS A CERTIFIED PRE-OWNED VEHICLE?

    A Certified Pre-Owned programme mandates a 145-point inspection of the vehicle. Each vehicle must meet or exceed all 145-points of the Quality Assurance Inspection. These strict standards ensure that only the best of the best vehicles receive the Certified Pre-Owned 100% Seal of Approval.

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  • WHAT VEHICLES ARE INCLUDED IN THE CERTIFIED PRE-OWNED VEHICLES PROGRAM?

    A Certified Pre-Owned Vehicle must be a current model year, up to and including six year old models, and have 80,000 kilometers or less on the odometer with a clean title.

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  • WHAT SORT OF INSPECTION DOES A CERTIFIED PRE-OWNED VEHICLE UNDERGO?

    Every Certified Pre-Owned Vehicle is required to undergo a rigorous 145-point inspection both mechanical and body administered by factory-trained technicians. The technicians ensure that everything from the drivetrain to the windshield wipers is in good working order or they recondition it to our exacting standards. The vehicles are road tested, put up on a lift for a complete underbody and frame inspection and then checked for any cosmetic defects.

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  • HOW CAN I TELL IF MY DEALER IS A CERTIFIED PRE-OWNED VEHICLES DEALER?

    Many Certified Pre-Owned Vehicles dealers have a certified sign in front of their dealership. Use our Certified Pre-Owned Dealer Locator on the top main navigation bar to locate an AWR certified dealer near you.

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  • ONCE I GET TO THE DEALERSHIP, HOW CAN I TELL IF A VEHICLE HAS BEEN CERTIFIED?

    Certified vehicles will have a window label identifying them as a Certified Pre-Owned Vehicle 100% confidence. Once you see a label, you can be assured you're entitled to receive the benefits that only Certified can bring.

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  • WHAT ARE THE BENEFITS OF A CERTIFIED PRE-OWNED VEHICLE?

    We make it mandatory to maintain high standard for AWR cars qualified for Certified Pre-Owned Status. We make sure that cars have a clean title and, most important, pass a comprehensive inspection.

    • 145-point inspection

    • 1 year/30,000 KMS Gold Exclusive warranty

    • 24x7 roadside assistance

    • 20% discount cards

    For more details see AWR services

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  • IS IT BETTER TO SELL MY CAR PRIVATELY OR SELL MY CAR TO AWR CARS OR DO A TRADE-IN?

    This is a question of personal preference.

    If you decide to sell it yourself you need to consider the value of your time, the aggravation of performing the task like making the vehicle ready for sale, reconditioning, advertising, organizing bank settlements and the liability of making appointments and giving test drives.

    When you sell your car to AAC, we take away all the aggravation and make it a smooth affair.

    Trade-in your car gets you better valuation towards owning a new Nissan, Infiniti or Renault. Your old car can be a down payment for your new one.

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  • HOW DO I DETERMINE WHAT CONDITION MY CAR IS IN?

    145-point inspection carried out by AAC gives the current status of the car. This includes any reconditioning work/repair that might be required.

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  • WHAT IS THE PAYMENT METHOD? DO YOU ACCEPT PAYMENT BY CREDIT CARD OR CHECK?

    We accept Cash, Credit Cards, Check, and bank transfer. It normally takes 2 to 5 business days to receive and process the delivery.

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  • HOW DO I HAVE YOUR BANK ACCOUNT DETAILS?

    Beneficiary Bank Details

    Account Name:               Arabian Automobiles Co. LLC

    Bank Name:           Standard Chartered Bank

    IBAN Number:           AE700440000001208832001

    Swift Code:           SCBLAEADXXX

    BANK Account Number:    01 2088320 01

    Currency:                       AED

    Bank Address:           U.A.E-Dubai- Bur Dubai- P.O. Box 999,Transaction Type Code REM

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  • HOW MANY SERVICE VISITS ARE MANDATORY FOR AN OWNER UNDER THE 1-YEAR/30,000-KMS CERTIFIED PRE-OWNED SCHEDULED MAINTENANCE PLAN?

    Services schedule is for every 5,000 KMS covered or 3 months is mandatory or as advised by the service Advisor. Complete details can be found in the Warranty and Maintenance Guide that comes with every Certified Pre-Owned Vehicle from Arabian Automobiles.

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  • WHAT KIND OF WARRANTIES DO CERTIFIED PRE-OWNED VEHICLES COME WITH?

    All Certified Pre-Owned Vehicles come with warranties that combine to provide comprehensive coverage: 12-Month/30,000-KMS extended warranty to all major components other than wear & tear parts, consumables and items not listed in the warranty cover.

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  • WHAT DOES 24-HOUR ROADSIDE ASSISTANCE ENTAIL?

    Should you ever run into trouble (Accident, Flat tire, Battery down, No fuel Break, and Door locked out) with your car during its warranty period, 24-Hour 365 days Roadside Assistance will be there. Contact 8004900 and necessary assistance will be provided.

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  • DO YOU EXPORT VEHICLES?

    Arabian Automobiles are one stop solution to export of cars and the details of the cars be found on the website on the navigation bar export showroom (Aweer - Ras Al Khor) or mail your queries to export@awrostamani.com

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  • WHAT IS 6 PACK PROGRAMS?

    6 pack programs is our vehicle benefits package that raises our already great product to new heights. 6 pack programs is why our vehicles deliver more satisfaction and certainty than any ordinary used vehicles. We have below mentioned options out of which you can choose 6 or more.

    1.         Finance – Availing special rates for financing purchases of Nissan Certified cars with our preferred partners. Rates on Certified pre-owned cars are lower than normal used cars.

    2. Insurance – Our preferred insurance partners will always offer you the best of deals

    3. Accessories – From Bluetooth to rear parking sensors, daytime running lights and headrest TV and more.

    4. Trade-in – Trade-in your existing car for a Nissan Certified Pre-owned and get the best value in the market.

    5. Tinting – XCool films provide excellent optical clarity while reducing glare by day or night. The five year warranty covers peeling, cracking, de-lamination, de-metallization and fading.

    6. Extended Warranty – Our Gold exclusive warranty covers up to 3yrs/100,000kms at a nominal charge

    7. Paint Protection – The GardX Vehicle Protection System with Nano technology forms a highly resilient protective coating over your paintwork that shields it from these harmful elements and provides a high gloss showroom finish that retains its appearance wash-after-wash.

    8. Gap – Our exclusive and rewarding Certified Pre-owned asset protection program 3-Day/150-KMS Customer Satisfaction Guarantee

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  • HOW DO I LOCATE MY NEAREST AWR PRE-OWNED VEHICLE DEALER FOR SERVICE?

    If you already own a Certified Pre-Owned from AWR certified cars, find your nearest AWR dealer for service.

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  • WHAT DO THE ABBREVIATIONS AND SYMBOLS ON THE WEBSITE MEAN?

    2WD - Two-Wheel Drive

    4WD - Four-Wheel Drive

    ABS - Anti-lock Braking System

    AWD - All-Wheel Drive

    CVT - Continuously Variable Transmission

    N/A - listed in the description text means that the item is Not Available. There is usually text describing the circumstances.

    N/A - listed in the pricing columns means that at this time the pricing information is Not Available and will be updated shortly.

    SWB - Wheelbase

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